Sustainability

Our sustainability framework aligns our value creation model with the established material matters, as shown below. This framework underpins our efforts towards the effective integration of sustainability Group-wide, conducting and growing our business in a responsible manner. Supported by a sound governance structure, we strategically link our material matters to Astro’s five ESG Pillars and three Strategic Drivers to encapsulate sustainability thinking. This enables us to incorporate sustainability commitments into our strategic business priorities.

We have set sustainability performance targets up to FY26, supported by initiatives to be undertaken over a three-year period. Meanwhile, work is underway for us to implement our Climate Roadmap that outlines our goals to carbon neutrality by 2040.

Responsible Business

Caring for our Environment

Voice for Good

Education for All

Community Development

Responsible Business

Good governance is at the core of being a responsible business. Our robust CG framework is essential in ensuring compliance with applicable laws and regulations for effective risk management.

We are committed to business integrity and transparency, diversity and inclusion, workplace safety, cybersecurity, and data privacy and integrity.

Caring for our Environment

Advocating for a greener planet, we are committed to carbon neutrality by 2040. We have developed a Climate Roadmap to guide us in reducing our overall GHG emissions over the short and longer term.

Voice for Good

Given our unique position as Malaysia’s largest media and content powerhouse, we aspire to be a Voice for Good by airing public service announcements (PSA) and ESG-related content across TV, radio, and digital platforms. Our goal is to deliver impactful messaging to influence and drive positivity in all the communities in which we are present.

Education for All

Education is critical to the long-term well-being of our future generation and to building our nation. We leverage our key differentiator – content, to provide access to quality education and supplementary learning materials for students, especially those in rural and remote communities.

Community Development

We aspire to build sustainable communities and create a lasting impact on society while providing emergency relief assistance when the need arises.

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Download Sustainability Performance Data Table

Group Financial Review

TV HOUSEHOLDS

Financial Year Ended 31 Jan ('000)

5,697

5,689

5,588

5,490

5,337

FY20

FY21

FY22

FY23

FY24

ARPU

Financial Year Ended 31 Jan (RM)

100.00

96.90

97.20

98.20

99.70

FY20

FY21

FY22

FY23

FY24

SHARE OF TV VIEWERSHIP

Financial Year Ended 31 Jan (%)

FY20

FY21

FY22

FY23

FY24

REVENUE

Financial Year Ended 31 Jan (RM m)

4,912

4,360

4,175

3,800

3,436

FY20

FY21

FY22

FY23

FY24

EBITDA

Financial Year Ended 31 Jan (RM m)

1,723

1,472

1,286

1,046

885

FY20

FY21

FY22

FY23

FY24

PATAMI

Financial Year Ended 31 Jan (RM m)

655

540

461

259

FY20

FY21

FY22

FY23

FY24

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FY24 Quick Facts

Homes

5.3m (67%)

TV households (Penetration)

71%

Share of TV viewership

RM99.70

ARPU

1.1m

Connected STB

Individuals

974k

Linked customers on Astro GO

1.7m

sooka registered users

18.2m

Weekly listeners on FM and online radio

15.6m

Monthly visitors across our digital brands

Enterprise & Adex

8,400

Enterprise customers

30%

Share of TV adex

77%

Share of radex

Share of digidex

Content

10,200

Content hours produced

97,000

On Demand videos

793m

On Demand shows streamed

RM361m

Local content investment

Financials

RM3.4b

Revenue

RM37m

PATAMI

RM637m

Free cash flow

0.25 sen

Dividend per share

Sustainability

5.6%

GHG emissions reduction (Scope 1 and 2)

2,112 tCO₂e

Carbon avoidance in FY24

13,100

Educational On Demand videos

9,700

Voice for Good hours

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Value Creation Model

Input

Intellectual Capital

We are the largest content creator in Malaysia. Beyond intellectual property rights (IPs) related to content, our intellectual capital also includes our strong brand reputation, business processes, as well as systems, software, patents, trademarks, and proprietary information.

Industrial Capital

Our proven capabilities to produce, aggregate, and distribute content across TV, radio, digital, cinema and at on-ground events, leveraging our ready customer base and extensive market reach to Malaysian households, individuals and enterprises.

Human Capital

This comprises the collective knowledge, experience and expertise within our Group as we continue to nurture, hone and harness the diverse skill sets and expertise of Team Astro’s on- and off-screen talents while championing diversity and inclusion, creativity and accountability.

Financial Capital

This consists of the pool of funding that our Group has access to, derived from our cash-generative business as well as access to institutional lenders and financial markets. This is deployed towards reinvestment for future growth and dividends distributions.

Social and Relationship Capital

We establish strong relationships with our stakeholders, understanding and addressing their concerns in maintaining our social licence to operate. Our ESG efforts generate positive long-term impact for communities.

Natural Capital

We are committed to be carbon neutral by 2040 and have started executing on our Climate Roadmap to decarbonise and lower Astro’s carbon emissions. Mindful of our environmental footprint, we utilise natural resources responsibly through more sustainable business practices.

Intellectual Capital
Industrial Capital
Human Capital
Financial Capital
Social and Relationship Capital
Natural Capital

Value Creation Process

Content

Produce, aggregate, distribute, and monetise content across all platforms focusing on the best of local vernaculars, live sports, kids, news, regional and international content

Products

Leverage technology and data to deliver exceptional products and services to serve all customer segments through differentiated offerings catering to their diverse needs, preferences and spending propensities, and provide the best customer care

Pay-TV

sooka

Streaming apps

NJOI

Broadband

Radio

Digital brands

Content and connectivity

Advertising

Production

Talent management

Sustainability

Create sustainable impact centred around Astro’s five ESG Pillars to address our material matters

Responsible Business

Caring for our Environment

Voice for Good

Education for All

Community Development

Content

Produce, aggregate, distribute, and monetise content across all platforms focusing on the best of local vernaculars, live sports, kids, news, regional and international content

Products

Sustainability

Create sustainable impact centred around Astro’s five ESG Pillars to address our material matters

FY24 Output

Strengthening our ecosystem

Enhancing shareholder value

Supporting the local economy

ESG-focused corporate citizen

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Strategic Priorities

Content

Products

Sustainability

Cost Management

Content: Champion local content and live sports while aggregating the rest

Moving forward:

Uphold our role as a responsible content provider, curating a diverse content portfolio to cater to audience demand across various genres, languages and platforms
Maintain our position as Malaysia’s leading content creator by producing captivating, high-quality local content, emphasising signatures, Astro Originals, movies, kids and news content
Focus on innovation to introduce new genres and formats to delight both new and existing viewers
As the Home of Sports in Malaysia, champion high-quality, extensive coverage of key live global and Malaysian sporting events including Liga Malaysia

Advocate for equal access to quality education for all by offering entertaining academic learning content
Strategically capitalise on 360° content experiences with monetisation opportunities, encompassing advertising, on-ground ticketed events, merchandising, music and talent
Collaborate with partners to elevate local productions and talent
Aggregate the best of international and regional shows, incorporating more premium content and lifestyle apps

Products: Deliver exceptional products and services by leveraging technology

Moving forward:

Serve differing customer segments – homes, individuals and enterprises – by offering one-stop entertainment, connectivity and advertising solutions to meet their diverse needs and requirements
Accelerate the growth of sooka via attractive packages and price points, refreshed marketing and content line-up, including the addition of FAST channels
Expand and refine our premium Pay-TV offering and bundled value proposition
Strengthen NJOI with more premium HD content for a better viewing experience and simpler pack options
Connect more Malaysian homes and businesses through our own Astro Fibre broadband service
Grow enterprise customers with flexible content and connectivity solutions

Drive adoption of Addressable Advertising, leveraging our unique position as the largest media player in Malaysia
Sustain market leadership in the audio sphere, both on FM and online radio
Digitalise and simplify products and processes to enhance customer experience and deliver a seamless customer journey
Enrich and harness first-party data across touchpoints to optimise business outcomes
Enhance and refine UI / UX and product functionalities, focused on improving personalisation, curation and recommendations
Harness technology to manage piracy across all platforms through various piracy countermeasures

Sustainability: Create a sustainable impact on our five key ESG Pillars

Moving forward:

Advocate for a greener planet to raise climate awareness and act as an agent for positivity to amplify community messages through Voice for Good content across all platforms
Sustain and enhance our environmental initiatives to minimise our environmental footprint, including being carbon neutral by 2040
Execute Climate Roadmap to guide our businesses in decarbonising and reducing carbon emissions, targeting a 10% reduction in Scope 1 and 2 emissions by FY26 (from FY20 baseline)
Emphasise responsible and mindful resource consumption, including electricity and water use across our office premises

Drive community initiatives with a focus on equal access to education and social well-being, including Astro Hostels and Astro Kem Badminton
Pursue new opportunities to inspire and support our community
Continue our scholarship programme, providing tertiary education opportunities for B40 students
Encourage staff volunteerism and participation in community efforts, including providing emergency aid and manpower to communities and families affected by disasters

Cost Management

Moving forward:

Reset legacy cost base to reflect the current realities of the Pay-TV industry
Encourage adoption of flexible, asset-light business model
Re-engineer processes and systems to deliver a step change in unit cost
Streamline operations and simplify organisational structure by deploying technology and digital to promote greater business agility and improve operational efficiencies

Expand successful projects already delivered in automation and machine learning and pursue further digitisation opportunities
Undertake detailed assessments of project portfolios across all business units to prioritise financial and human capital investments
Conduct robust business case evaluations on all key opportunities to ensure feasibility of strategic intent and project economics

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Chairman’s Statement

Chairman’s Statement

GCEO’s Statement

GCEO’s Statement

Sustainability

Group Financial Review

FY24 Quick Facts

Value Creation Model

Strategic Priorities

Virtual Twelfth Annual General Meeting

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